Our national Right Way accreditation program supports quality training delivery in the service industries.

Right Way is part of our strategic work to achieve quality skills outcomes in these industries.

Service Skills Australia - Right Way Program


Read about our activites and projects, as well as issues impacting on
service industry skills developments.

VET Reform

Keep up to date with the Australian Government's VET Reforms.




The Outdoor Recreation Discussion Paper

Read the discussion paper and tell us which skills you think the outdoor recreation sector needs to move forward.


The New Retail Series

The New Retail Series is creating excellence in the Australian retail workforce through a series innovative training pilots, contributing to the development of nationally recognised qualifications.



The New Retail Series

The New Retail Series addresses key skills shortages in the Australian retail workforce—Merchandise Management and Online Retailing—to ensure our retailers remain competitive in a global marketplace.

The Outdoor Recreation Discussion Paper

The Outdoor Recreation Discussion Paper outlines the work we have already undertaken and how the components listed below build on one another to develop the proposed direction.


Money in Sport Conference

Date: 17-18 March 2015  Venue: Etihad Stadium, Melbourne  Ticket Price: 2 day registration 

AWPN National Conference 2014

Date: 18-20 March 2015Venue: Jasper Hotel, Melbourne