Service Skills Australia supports training and skills development in Australia’s service industries.

Our national Right Way accreditation program supports quality training delivery in the service industries.

Service Skills Australia - Right Way Program


Read about our activites and projects, as well as issues impacting on
service industry skills developments.

VET Reform Updates

The Australian Government has created a dedicated website for industry to monitor and engage in consultation over reforms introduced and proposed for the VET sector.



E-scan Videos Out Now

Haven't had time to read our 2015 E-scans yet?

Now you can watch the videos for a quick overview of what's in them.



The New Retail Series

The New Retail Series is creating excellence in the Australian retail workforce through a series innovative training pilots, contributing to the development of nationally recognised qualifications.



Transport and Logistics ISC: WA Logistics Traineeship Proposal

The Logistics Training Council is seeking input from industry stakeholders on the establishment of two traineeships for the logistics industry sector:

EOI for Skills Service Organisations Open

Earlier this month as part of the VET Reform Agenda, the Department of Education and Training released the Expression of Interest (EOI) to operate as a Skills Service Organisation (SSO).


Go Global with Amazon

Date: 2 September 2015 This informative event is a wonderful opportunity for you to connect with the experienced Amazon team and draw on their knowledge to help you get your ideas off the ground or help your business grow.

Internet of Things in Retail

Date: 9 September 2015 How Cloud, Social, Mobility & Analytics can come together for a better retail experience What’s the state of play in retail? How can you create a compelling customer experience, make the most of your people and assets and improve competitiveness? What challenges and opportunities lie ahead – and what can you do to prosper and innovate in a rapidly evolving landscape?