Welcome to Service Skills Australia

Service Skills Australia is a not-for-profit, independent organisation. We are one of 11 industry skills councils funded by the Australian Government to support skills development. We represent a range of industry sectors, including retail and wholesale, sport, fitness, community recreation, outdoor recreation, travel, tourism, meetings and events, accommodation, restaurants and catering, caravans, hairdressing, beauty, floristry, community pharmacy and funeral services. Service Skills Australia is a comprehensive source of expert, independent advice for industry, training organisations and employees, students and jobseekers about skills development in the service industries. Click below to watch a video that describes SSA's view on the Vocational Education Sector as we see it today.

To view a transcript of the 'How the National VET System works – Our view of the world' video, click here.

Service Skill Australia, in conjunction with SkillsOne, have produced the following highlight videos of our 2014 Conference, which are now available to download.

Video - Hightlights from SSA Conference 2014

Video - SSA Awards for Excellence

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Service Skills Australia is seeking expressions of interest from consultants and technical writers to join our team on a contract basis.

We invite all individuals with technical writing skills along with any individuals with industry, VET Framework or VET Policy knowledge to respond to this expression of interest.

The contacted technical writers and/or consultants’ work includes:

1.   Technical writing – developing training packages to the Standards for Training Packages
2.   Support material development
3.   Foundation Skills
4.  ...

The Australian Training Awards are the peak, national awards for the vocational education and training (VET) sector, recognising individuals, businesses and registered training organisations for their contribution to skilling Australia.

Applicants may have the opportunity to reach the national stage in November this year and gain Australia-wide recognition for the work they do. Australian Training Awards direct entry categories include:  

For individuals:

  • ...

The Retail Workforce Study report, produced by the Australian Workforce and Productivity Agency (AWPA) in partnership with Service Skills Australia (SSA) was released at SSA’s Conference on Monday 3 March.

The report puts forward recommendations to build an adaptive, skilled and innovative retail industry workforce. The study finds that to ensure a capable and committed workforce into the future, industry needs to promote the career opportunities within the retail industry. A more highly skilled workforce, together with strong industry leadership, will be critical to a successful...

Service Skills Australia would like to congratulate the finalists and winners of its 2014 Excellence Awards. The awards, which recognised quality in the fields of Trainer Excellence and Industry Collaboration/Partnership, were presented on Monday evening during our gala dinner event.

The recipient of the Trainer Excellence Award, Garry Stokes of Evolution Hospitality Institute said of his award:

“Winning the Service Skills Australia Trainer Excellence Award is an immense honour. I am extremely lucky to have been involved with so many talented people over the...

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