Service Skills Australia supports training and skills development in Australia’s service industries.

Our national Right Way accreditation program supports quality training delivery in the service industries.

Service Skills Australia - Right Way Program

Features

Read about our activites and projects, as well as issues impacting on
service industry skills developments.

VET Reform Updates

The Australian Government has created a dedicated website for industry to monitor and engage in consultation over reforms introduced and proposed for the VET sector.

READ MORE ›

 


E-scan Videos Out Now

Haven't had time to read our 2015 E-scans yet?

Now you can watch the videos for a quick overview of what's in them.

READ MORE ›

 

The New Retail Series

The New Retail Series is creating excellence in the Australian retail workforce through a series innovative training pilots, contributing to the development of nationally recognised qualifications.

READ MORE ›
 

News

E-scan videos out now

Haven't had time to read our 2015 E-scans yet? Now you can watch the videos for a quick overview of what's in them.

Retail Merchandise Pilot Wraps Up

The final master class of The New Retail Series pilot program, Series 1: Retail Merchandise, was held in Melbourne last week. Employers nominated their highest calibre assistant and junior level buyers and planners to take part in the training. The program was very successful, providing participants with an opportunity to network, learn more about the industry and, importantly, to gain practical skills and knowledge that they can use in their day-to-day work.

Events

Sharon Blain's Retrospective: 2 Day Creative Seminar and Workshop

Date: 6-7 July 2015 All hairdresser's and stylists with an enquiring mind wanting to explore the art form of hair creativity beyond the salon floor. All hands on workshops will be done on dolls head.

Summer is Christmas for Retail

Date: 28 July 2015, 4pm Is your business ‘customer ready’ for holiday shopping in 2015? New channels to market are placing greater emphasis on consistent customer experience, whilst customer service expectations continue to rise.