Employees & Job Seekers

This site allows employees and jobseekers find out about careers, training and skills development within the service industries. It has info about qualifications, how to find training, and what course to do for what job. It’ll also help you find a training organisation or an Australian Apprenticeship.

Most training for the service industries is completed through vocational education and training (VET). VET provides job-related, practical skills – not just academic learning. It involves putting new skills into practice – ‘learning through doing’ – as well as developing theoretical knowledge.

VET is different to a university degree, because it is focused more closely on practical skills, and is generally more closely tied to the skills required to work in a particular job. University degrees are generally more academically-focused, and deal with broad theoretical and more abstract concepts.

VET covers education and training for the thousands of occupations not covered by university study and programs run the full range from basic, entry level courses to advanced courses that develop management and high-level technical skills.

This site profiles some of the occupations across the service industry sectors and the types of day-to-day tasks involved in the job. You’ll also discover that you can map out a career path across the industry transferring your skills from job to job.

From styling hair for fashion shows, to cooking in the world’s top restaurants, co-ordinating a major event, guiding an adventure tour, or managing your own business, the service industries can take you where you want to go, and help you earn some money along the way.

For further information on careers and training for the service sector, please see our publication The Job I Love