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Over the course of 2008 we have developed a series of industry specific research papers. To develop the reports, we conducted an online survey of employers in the service industries. 626 responses were received from organisations across the hairdressing, beauty, funeral services, retail services, tourism and hospitality, and sport and recreation industries.

Following the survey, we hosted a series of industry-specific ideas forums to explore the survey data, as well as some broader issues about workforce planning and development. We recently undertook industry validation of the research reports and are now compiling feedback to produce the final reports.

We expect to have the Environmental Scan 2009 published and available during February 2009.

Thank you to all who participated in the validation of our research papers and who contributed to the Environmental Scan. We appreciate your time and effort and are looking forward to working with you in 2009!

There's still time to contribute! If you have any research available that will assist in the production of the Service Skills Environmental Scan please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Background

The Service Industries Environmental Scan 2009 will draw together intelligence and research about existing and emerging trends and tendencies in the service industry sectors covered by Service Skills Australian and how these impact on skills and labour needs in the service industries. These include wholesale, retail and personal services (beauty, hairdressing and funerals), tourism and hospitality, and sport and recreation.

The 2009 Environmental Scan aims to capture and analyse the most recent grassroots industry intelligence about existing and emerging skill shortages and training requirements. The 2009 Environmental Scan document offers a unique opportunity to clearly articulate the skills and labour issues affecting the services industries, and to feed this intelligence into government decision-making.

The Scan has two aims:

• To highlight trends for the service industries as a whole, and elaborate on the most important developments for each sector
• Outline the effects of these developments on the industries in relation to skills development and vocational education and training system, and flag where government responses should be targeted

The Service Industries Environmental Scan will drive also the development and improvement of Service Skills Australia's training packages and inform our future priorities for its work on behalf of the service industries.

To keep up to date with the progress of the Environmental Scan 2009 subscribe to our e-newsletter.