Tourism, Travel and Hospitality Training Package

The Tourism, Travel and Hospitality Training Package is the national framework for skills development for the tourism, hospitality and events industries. 

It includes nationally recognised units of competency and qualifications to train and assess individuals in a range of skills and occupations in tourism, hospitality and events including:

  • Bar Attendant
  • Commercial Cook
  • Chef
  • Event Coordinator
  • Kitchen Hand
  • Front Office Clerk
  • Hotel Service Supervisor
  • Housekeeping Attendant
  • Tour Guide
  • Travel Consultant
  • Waiter


Continuous Improvement of the Training Package 

Service Skills Australia is currently reviewing the Tourism, Hospitality and Training Package. For information on the project please see Tourism, Travel and Hospitality Continuous Improvement.


Training Package Components

The training package consists of the following three components:

1. Competency Standards

The units of competency define the range of knowledge and skills that employees need within the tourism, hospitality and events industry, and set out the level of performance required and the means for measuring that performance.

If skills are only required in one particular area, training and assessment can be completed in one (or more) individual skill or units of competency from the training package. When competent in these skills a Statement of Attainment is issued, which provides national recognition of their skills, and often also provides credit toward a full qualification.

2. Assessment Guidelines

The Assessment Guidelines is the policy document which describes the tourism, hospitality and events industry's system for assessment against the Competency Standards.

3. Qualifications

The Qualifications outline how the competency standards are 'packaged' into qualifications aligned to the Australian Qualifications Framework.

You can download the latest version of the Tourism, Travel and Hospitality Training Package from

Registered training organisations that deliver the package

To find an RTO for a specific qualification, check out

Buy the package and support materials

You can purchase the training package and support materials at our online shop. 

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