Continuous Improvement and Standards for Training Packages

Training packages are a set of nationally endorsed industry training standards that describe the skills and knowledge required to undertake job roles in industry. Training packages are not static and updates can be undertaken at any time through the continuous improvement process to include the latest industry practices.

To accommodate continuous improvement, the Development and Endorsement Process Policy allows two categories of change:

  • Endorsement - any changes to endorsed components that change the outcome must be submitted for endorsement.
  • Industry Skills Council (ISC) upgrade - any changes to endorsed components that does not change the outcomes do not have to be submitted for endorsement. ISC upgrades can only be made to current endorsed components. 

At the start of each year we identify the issues and changing landscape in each of our industry areas and plan their continuous improvement. This process is guided by our industry advisory committees.

Download the Continuous Improvement Plan 2014-15.


Standards for training packages

On 16 November 2012 new Standards for Training Packages were endorsed. Their purpose is to ensure training packages are high quality and meet the workforce development needs of industry, businesses and individuals.

The Standards for Training Packages apply to the design and development of training packages for endorsement consideration.

We are reviewing and developing our training packages to meet the standards transition timeline of December 2015.

Our process for continuous improvement 

The continuous improvement process consists of a series of stages:

Project scoping 

Issues are scoped with key industry stakeholders. This may take place through meetings, focus groups or via a scoping paper seeking feedback. The outcome is a recommendations report to guide further changes.


Recommendations are incorporated into draft qualifications, units of competency and assessment requirements, as appropriate.  

Consultation and feedback 

Consultation with a broad range of stakeholders including industry, Registered Training Organisations (RTOs), unions and government departments is key to the continuous improvement of our training packages. Consultation may take place online through our feedback register and via email, in person at meetings and workshops, or by phone.  

Feedback analysis 

Feedback is collated and analysed by the training package team and guided by the industry advisory committee. When the feedback is nationally consistent, its is incorporated into a revised draft.


Seeking industry validation and stakeholder support of the revised draft qualifications, units of competency and assessment requirements ensures that the updates accurately reflect industry feedback.

Quality assurance

Throughout each stage of continuous improvement, the components undergo quality checks to ensure that the revised training package meets the quality assurance principles of flexibility, responsiveness, recognition and functionality. 

Submission for endorsement

The submission consists of the case for endorsement, proposed training package components and implementation guide.


The endorsement process takes approximately six to eight weeks, with the end product being an endorsed training package released on the website.


Implementation activities aim to assist in the unpacking and quality delivery and assessment of updated training package components, to produce job-ready graduates. These include professional development workshops and developing support guides and industry tools to identify quality resources.