Tourism, Travel & Hospitality

Tourism, Travel and Hospitality is made up of the following sectors:


Tourism and Travel





Industry overview

These sectors have the potential to be engines of the Australian economy. Tourism in particular has been singled out as one of Australia ‘Fantastic Five’ growth sectors over the next 20 years. On average tourism directly accounts for around 2.8 per cent of GDP and 4.7 per cent of employment. It also contributes significantly to regional and remote economies by providing jobs in communities where they are no other employment opportunities.

There were 22,700 people employed as conference and events organisers as at November 2013. The events industry expects to expand significantly, with a projected five year employment growth of almost 18 per cent in this one occupation alone.

As an industry hospitality (accommodation and food services) is the seventh largest employer in Australia, with 796,500 workers (or 6.9 per cent of the total workforce) as at August 2013. This industry also employs a large number of young Australians (15-24 year olds)—43.4 per cent compared with 15.9 per cent of total employment—providing them with a launch pad into the workforce.

The hospitality industry also provides employment opportunities for older workers, particularly in the clubs and holiday parks and resorts sectors which value their life skills and maturity.

Industry training

Nationally recognised training for these industries is covered by the SIT Tourism, Travel and Hospitality Training Package


There is an extensive range of roles in these sectors. They include:

  • Tour guide
  • Travel consultant
  • Visitor information officer
  • Conference and events organiser
  • Bar attendant
  • Barista
  • Cafe/coffee shop operator
  • Chef
  • Cook
  • Food service manager
  • Gaming attendant
  • Hotel service supervisor
  • Hotel/motel front office clerk
  • Hotel/motel manager
  • Housekeeping attendant
  • Kitchen hand
  • Patissier
  • Restauranteur
  • Waiter
  • Caravan park attendant
  • Caravan park manager

More information about careers in tourism, travel, hospitality and events sectors.